Frequently Asked Questions
Everything you need to know about shopping with Isadora.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, which typically takes 3-5 business days. Orders over $75 qualify for free standard shipping within the continental US.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
Isadora accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products ethically sourced?
At Isadora, we prioritize sustainability and ethical manufacturing. We partner with suppliers who adhere to fair labor practices and use high-quality, durable materials designed to last.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.